Returns & Exchanges

At Prince Distribution, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our goal is to ensure your wardrobe fits your lifestyle perfectly through a seamless and transparent return experience.

1

Initiate Your Request

Log in to your Prince Distribution account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all designer tags and security seals are intact to qualify for a full refund.

3

Ship the Items

Affix the prepaid shipping label provided in your confirmation email to the outside of your parcel and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days back to your original payment method.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing